Engineering
Peyman Vaziri
Abstract
Still, one of the most basic and often overlooked questions is about contract risk planning. If the scope, technical implications or requirements of a contract are not clear, everything will be opaque. This risk is for the buyer because it was paid for what was not due and for the seller may lead to ...
Read More
Still, one of the most basic and often overlooked questions is about contract risk planning. If the scope, technical implications or requirements of a contract are not clear, everything will be opaque. This risk is for the buyer because it was paid for what was not due and for the seller may lead to payment by the buyer or the buyer's claim for damages or termination of the contract. As discussed earlier, contractual disputes arise when one or both parties feel that their rights have been violated. Managing expectations is essential and requires effective communication. For the seller, this includes understanding what the buyer or customer wants, guiding the buyer to what the seller can provide, and clarifying what can be done in the contract. Sometimes it is to reassure the parties by each other of delivery restrictions and what is not available and whatever is within the scope of a contract or outside of it. Effective and transparent communication about the scope of work, technical specifications and requirements promotes the expectations of both parties and reduces the likelihood of failure of one party's activities that lead to frustration of the other party.
Engineering
Komeil Amouzad Mahdiraji; Somayeh Amouzad Khalili
Abstract
The purpose of this article is to investigate the relationship between IT competence and quality management in Melli Bank branches in Behshahr. The research method is applied according to the purpose and according to the data collection is descriptive and survey type. The statistical population of the ...
Read More
The purpose of this article is to investigate the relationship between IT competence and quality management in Melli Bank branches in Behshahr. The research method is applied according to the purpose and according to the data collection is descriptive and survey type. The statistical population of the study includes all official, contract, and contract employees of Melli Bank branches in Behshahr. A total of 134 people were reported, 98 of whom were randomly selected as a research sample according to Krejcie Morgan's table. The data collection tool in this study is a researcher-made questionnaire. In this paper, structural equations have been used to analyze the data. The results showed that there is a relationship between IT competence and total quality management. There is a positive and significant relationship between IT competence with leadership, strategic planning, customer attention, information analysis, human resource management, supplier management, process management.